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19 Using Interactive Features to Motivate and Probe Responses to Open-Ended Questions
General Information
| Title | Using Interactive Features to Motivate and Probe Responses to Open-Ended Questions |
| Project Number | 19 |
| Abstract | The project explores how interactive features in web surveys can influence respondent behavior. In August 2008, the LISS panel was presented a questionnaire on the effect of including motivational statements and follow-up probes on response length and response quality of the responses to open-ended questions. The questionnaire included four open-ended questions and several closed-ended questions about the current situation in Dutch society. Respondents to the internet survey were randomly assigned to one of the four versions of the open-ended questions. The control version simply displayed the open-ended question; no motivating statement was included with the question and respondents were not branched to a follow-up probe. In the second version the open-ended question included the motivational statement ‘This question is very important to our survey’, but similar to the control version, respondents were not asked a follow-up probe. In the third version respondents were asked the open-ended question and after they submitted their initial response, they were branched to a follow-up probe screen. This screen displayed the respondent’s answer to the initial open-ended question and a follow-up probe (e.g., ‘Is there anything else you would like to add?’). Respondents to the fourth version were also asked the initial open-ended question and then branched to a follow-up probe with a motivational statement. In addition, people who did not answer the initial open-ended question (or who provided an answer like ‘don’t know’ or other answers that were less than four characters) were routed to a nonrespondent version that displayed the text ‘Please provide a response. This question is very important to our survey” and repeated the open-ended question. |
| Study Type | Assembled Studies |
| Longitudinal Type | Single Wave Study |
| Topics |
| Researcher | Leah Christian, Marije Oudejans |
| Analysis Unit | Individual |
| Publisher | CentERdata |
| Copyright | © 2009 CentERdata |
| Funding Organization |
CentERdata/MESS Project |
| Created | 2009-08-06 |
Response:
Selected number of household members: 4268
Non-response: 1315 (31%)
Actual response: 2953 (69%)
Complete: 2928
Incomplete: 25
Selected number of household members: 4268
Non-response: 1315 (31%)
Actual response: 2953 (69%)
Complete: 2928
Incomplete: 25
Collection Events
Data Collection period: 2008-08-04 to 2008-08-27
| Sample | Random selection of panel members with age greater or equal to 16 |
| Data Collection Mode | internet survey |
| Fieldwork Organization | CentERdata |
| Fieldwork Note | a reminder was sent twice to non-respondents |
Questionnaires
| Name | Description |
|---|---|
| Probes |
Datasets
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at08a_codebook_EN_1.0.pdf
| Filename | at08a_codebook_EN_1.0.pdf |
| Material Type | |
| Description | Codebook, English version |
| File |
 Download |
at08a_codeboek_NL_1.0.pdf
| Filename | at08a_codeboek_NL_1.0.pdf |
| Material Type | |
| Description | Codebook, Dutch (original) version |
| File |
Download |
The following publications based on the data of this study are currently available:
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Using Interactive Features to Motivate and Probe Responses to Open-Ended Questions
In book: Social and Behavioral Research and the Internet: Advances in Applied Methods and Research Strategies
Oudejans, Marije ; Christian, Leah Melani